Bayview Chrysler Dodge Enhances Customer Journey with AVA®
Bayview Chrysler Dodge needed to improve their online and in-store processes through better lead quality and customer financing education. The gap between online browsing and showroom readiness was costing deals.
AVA® has been integrated for over three years, pre-educating customers and sales teams on financing options, improving lead quality, and streamlining trade-in assessments through the Credit and Trade products.
- Pre-educated customers arrive financing-ready
- Improved web lead quality across all channels
- Seamless digital-first retail experience
- Streamlined trade-in assessment process
“The customer-friendly design and effective integration have transformed how we handle every step of the buying journey.”
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