Bibliothèque vidéo

Chaque séance, sur demande.

Webinaires, panels, présentations et témoignages de concessionnaires. Inscrivez-vous une fois et écoutez quand ça vous convient.

Credit first, start to finish: VeriDrive Credit, Co-Driver and Campaigns in one flow

Webinaire 26 min Credit first, start to finish: VeriDrive Credit, Co-Driver and Campaigns in one flow Most deals die at the desk because the credit conversation happens last. This town hall shows the fix in live demos: a walk-in verified and Equifax-qualified in under 60 seconds, that profile surfaced inside Dealertrack and DeskIt without a second pull, and a credit-linked SMS blast that turns 90-day-old leads back into qualified ones. Écouter maintenant

Navigating the AI road ahead: how dealerships get found in ChatGPT, not just Google

Webinaire 45 min Navigating the AI road ahead: how dealerships get found in ChatGPT, not just Google Search impressions are up and clicks are down: the average click-through rate has fallen from about 2% to 0.2% as AI answers take over the results page. Ali Abbas of The SEO Button lays out what still ranks, what AI engines actually read, and a hands-on exercise to see what ChatGPT already believes about your dealership. Écouter maintenant

Credit is tight. Negative equity is the new normal. Now what?

Panel 31 min Credit is tight. Negative equity is the new normal. Now what? Recorded at Canada’s Used Car Week 2025. Andrew Lemoine sits down with the teams behind MyCar and Wilson’s, four of Ontario’s highest-volume used dealers, on the wave of upside-down trades from the 2021-2023 buying spree. They cover moving credit to the front of the visit, which lenders to send a tough deal to, and the one lever every dealer still controls. Écouter maintenant

Women in Automotive: leading with trust and data security

Panel 1 min Women in Automotive: leading with trust and data security A short clip from the Women in Automotive panel at Canada’s Used Car Week 2025. Asked how forward-thinking companies use privacy protection to win business, Autocorp’s Kelsea Cooper makes the case that the providers who lead with trust are the ones dealers and consumers will keep sharing data with. Écouter maintenant

Digitizing the consumer experience: what digital retailing really means for dealers

Panel 46 min Digitizing the consumer experience: what digital retailing really means for dealers Recorded at Talk Auto 2024. Clutch, AutoTrader, Sym-Tech and Autocorp debate whether a car deal can be fully digital, why financing is where every online journey hits a wall, and what lenders need to accept before ID verification and e-signatures replace photocopies and ink. Includes Autocorp’s own numbers on early-journey qualification. Écouter maintenant

The key swap: how a fake ID cost G&M Auto Sales a Charger and two more cars

Témoignage 3 min The key swap: how a fake ID cost G&M Auto Sales a Charger and two more cars Three shoppers, a photocopied licence, a key swapped on camera, and a smashed blocker car the next morning. Dealer principal Shawn Cyr walks through the theft frame by frame, why the police could not trace the licence, and what AVA ID would have flagged before the key ever left the hook. Écouter maintenant

Identity fraud: the growing threat to dealers, with Equifax Canada

Panel 27 min Identity fraud: the growing threat to dealers, with Equifax Canada Recorded at Canada’s Used Car Week 2024. Andrew Lemoine and Equifax Canada’s head of fraud and identity, Carl Davies, on why the gut check at the sales desk no longer works: $200 fake licences the human eye cannot catch, the same ID hitting four dealerships in four days, and the behavioural red flags and technology that stop it. Écouter maintenant

Identity theft is up 28% in Canadian auto. Here is what to do about it.

Présentation 3 min Identity theft is up 28% in Canadian auto. Here is what to do about it. A short talk from the 2024 Dealer Huddle. Kole Hicks runs through the numbers, from deepfake video calls to Equifax finding that 75% of Q4 2023 fraud applications involved identity theft, and the tools already meeting AML and KYC requirements: ID verification from a smartphone, open-banking income checks and document authenticity scans. Écouter maintenant