Automotive

Bayview Chrysler Dodge Enhances Customer Journey with AVA®

Matt Rothwell, Dealer Principal | Sarnia, Ontario

3+ Years on AVA®

35% Conversion bump

28% Revenue lift

Le défi

Bayview Chrysler Dodge needed to improve their online and in-store processes through better lead quality and customer financing education. The gap between online browsing and showroom readiness was costing deals.

La solution

AVA® has been integrated for over three years, pre-educating customers and sales teams on financing options, improving lead quality, and streamlining trade-in assessments through the Credit and Trade products.

Les résultats

Pre-educated customers arrive financing-ready
Improved web lead quality across all channels
Seamless digital-first retail experience
Streamlined trade-in assessment process

“The customer-friendly design and effective integration have transformed how we handle every step of the buying journey.”

Matt Rothwell Dealer Principal, Bayview Chrysler Dodge

Produits utilisés

AVA® CreditAVA® Trade

Plus d'histoires de clients

Oxford Dodge

Utilizes AVA® Credit to gain verified credit information upfront, enabling faster, more accurate vehicle matching.

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Primo RV Centre

Used AVA® Credit to generate more leads in one month than the previous five years combined.

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Janex Auto Sales

Transformed its digital strategy with AVA®, achieving month-over-month growth, higher quality leads, and nearly double the closing rate.

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