Client Success Manager (Bilingual)

À propos du poste

At Autocorp.ai, we're not just building software - we're transforming how humans buy cars. You'll be a trusted advisor to our dealers, guiding them to success, helping them scale, and making sure they get full value from our platform. If you love building relationships, geeking out on performance metrics, and turning satisfied clients into raving fans - this is your shot.

Ce que vous ferez

• Retain and grow your book of business through strategic, proactive communication
• Introduce new product features and expansion opportunities that drive real revenue
• Onboard and train dealerships so they hit the ground running
• Analyze results, identify trends, and build strategies that drive ROI
• Provide proactive support, strategic recommendations, and high-impact follow-ups
• Act as the voice of the customer across product, support, sales, and leadership
• Advocate for product enhancements and escalate when needed

Ce que nous recherchons

• Fluent bilingual (English/French)
• 1–3+ years in Customer Success, Account Management, or other client-facing roles
• SaaS experience - or comfort navigating cloud-based platforms
• Proven B2B portfolio management with retention and expansion responsibility

Atouts

• Automotive industry experience - dealership, wholesale, or automotive tech